Airline Approved Pet Carrier Waterproof Dog Travel Bag All Season Car Bed for Small Medium Dogs

Returns

You are welcome to return any unused, undamaged product along with all accessories. Please do not return any used item, those are best donated to a local pet shelter as they are always in need. Please email supportchichoucheng7@gmail.com to obtain a domestic pre-paid return shipping label charged at cost for all products shipped from the 48 contiguous United States. Please understand I cannot issue any return label for shipments to Hawaii, Alaska, US territories, and international shipments due to the very high cost of shipping from these locations. You are always welcome to return any item directly to the below listed address, and there is no time limitation as I understand it is often hard to size properly online. All return labels fees are charged at cost, but note that you are also welcome to do a no fee re-purchase if size or styling was an issue and the return label cost is waived. I do not have any time frame as long as the item is 100% unused and returned in new packed condition as when it was received. Please carefully retain all original packaging materials in case of the need for a return.

Shipping fees, if any, are not refundable.
I make every effort to insure the product shipped is well made and free of defects. All of our bags are indeed hand sewn to our specifications. I do my best to develop well made products and I stand behind them. Please understand that normal wear and tear cannot be avoided with our furry best friends, and there is no such thing as a pliable fabric or resin mesh that will hold up well to jaws and claws, and even the cutest kittens and pups are quite capable. You must make sure to acclimate your pet in a calm and secure environment. You never want their first adventure out to be to a stressful airport or veterinarian. Let your pet learn to appreciate the carrier as a safe home away from home. Also be sure as an insurance policy to use the included leash tether as an anchor for your pet to the bag whenever there is a flight risk.
I try to offer the best pricing on premium brands possible, so that anyone can have a safe and comfortable carrier, stroller or harness for their pets for the best pricng possible. Return shipping costs for items of this size and weight is pricey, and as such, I ask that returns are avoided for mis-measurement of your pet or change of colors. Please be sure to measure accurately before purchase to insure your pet will fit comfortably. I do not resell any returns, all are donated to rescues and shelters, so to stay in business I ask that you help keep returns to an absolute minimum.
Keep in mind all of our bags are designed firstly for pet safety and comfort, and then for airline capability and under seat requirements, so all airline capable totes are of a size necessary for this purpose. I always recommend that you measure your pet while comfortably laying down, as that is typically the position for the duration of a flight.